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Red Box Compliance Recording Solution is Certified for Microsoft Teams #contactcenterworld Following extensive third-party approved testing, the solution ensures adherence to regulatory requirements with a policy-based compliance recording integration for Microsoft Teams, providing secure capture, transcription, storage, retrieval, archiving and metadata-controlled retention of enterprise-wide communications. "The certification is a powerful endorsement of Red Box’s communication capture capabilities, empowering organisations across a wide range of verticals such as Finance, Healthcare, and Public Safety to operate under strict regulatory obligations and exploit the benefits of digital collaboration, while remaining compliant to regulations including MiFID II, Dodd Frank and PCI DSS." Comments Pete Ellis, Red Box CTO. "The Red Box compliance recording solution and its integration with Teams and Dynamics 365 means organisations can benefit from streamlined teamwork and enhanced analytical insights, while adhering to relevant regulatory requirements for record-keeping, monitoring, data governance and reporting." Comments Pete Daderko, Director of Product Marketing, Microsoft Teams Phone. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Monday, September 27, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |