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Aeriandi Teams Up with Pindrop as Contact Centre Fraud Booms


Oxford, UK, March 13, 2018 -- Secure voice solutions provider Aeriandi and fraud detection provider Pindrop, have teamed up to make Pindrop’s technology available through Aeriandi’s cloud-based platform, amid rampant contact centre fraud – up 113% in 2017.

Oxford, UK-based Aeriandi offers a wide portfolio of solutions for telephone-based commerce, from PCI phone payments and fraud detection, through to call recording and archiving.

Tom Harwood, co-founder and Chief Product Officer at Aeriandi, said: "Contact centres are under increasing pressure to maintain security and compliance in the face of ever increasing call volumes. Offering Pindrop’s fraud protection solutions through the Aeriandi cloud-hosted platform gives our customers a simple and extremely effective way of detecting fraudulent calls, as well as verifying legitimate callers."


Posted by Veronica Silva Cusi, news correspondent
Source: https://www.cbronline.com

Date Posted: Wednesday, March 14, 2018

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