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ahlibank’s Call Centre Advances its Banking Services Under ‘Ahli Connect’


Muscat, Oman, Oct 18, 2021 -- In line with its initiatives to develop safe and seamless solutions for its customers, ahlibank has announced the launch of ‘Ahli Connect’, a 24/7 service centre aimed at enhancing the experience of the bank’s customers, and providing them with banking services based on latest practices and technologies.

On the occasion of the launch, Ruqaiya Al Lawati, Head of Change Management at ahlibank, said, "Ahli Connect reflects the bank's interest in ensuring that the needs of its customers are constantly, professionally and quickly met. We understand the need for innovative solutions that adopt the latest technologies and practices to help meet the individual needs of our customers, and add value to the services provided to them."

The new ‘Ahli Connect’ receives customers’ calls and responds to their inquiries through a dedicated team that is responsible for dealing with their various banking needs professionally. The team is highly qualified to keep up with customer service standards in a competitive environment. The team also can deal with difficulties that customers may face, using advanced methods and modern technologies that enhance business efficiency and contribute to managing customer expectations and service distinctly.


Posted by Veronica Silva Cusi, news correspondent
Source: https://timesofoman.com

Date Posted: Tuesday, October 19, 2021

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