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Fareportal Receives 2022 Awards for Chatbot and Fintech Product Innovation

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New York, NY, USA, Nov 3, 2022 -- Travel technology innovator Fareportal, the company behind online travel agencies CheapOair and OneTrave, has been awarded a Gold in the Travel Weekly Magellan Awards for 2022 in the category of Online Travel Services, Overall Technology Solutions, honoring the ai enhanced customer experience provided by their Chatbot product. The company also garnered a Silver Magellan Award in the same category, in recognition of its Cancel For Any Reason (CFAR) fintech product. In addition to these wins, Fareportal was recognized in the same month with a Gold in the Business Excellence Awards, known as the Globee(R), in the Contact Center Solution category in recognition of Chatbot, and the problems resolved by the product during COVID and beyond.

Werner Kunz-Cho, Fareportal CEO, comments, "Winning these awards reflects the value we as a company place on customer experience. We are extremely proud of the entire global Fareportal team for the part they played in bringing CheapOair and OneTravel customers the products and support tools they need to easily create their perfect travel experience."

The Magellan Awards honor outstanding design, marketing, and services in a broad range of industry segments including Hospitality, Travel Destinations, Cruise Lines, Online Travel Services, Airlines and Airports, Travel Agents and Agencies, Tour Operators and Ground Transportation.

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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.globenewswire.com

Date Posted: Friday, November 4, 2022



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