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Dynatronics Corporation Announces R.J. Smith as Vice President of Customer Experience #contactcenterworld Mr. Smith's experience includes management of sales and marketing, product development, billing and operations, as well as team-building and training development and implementation, primarily at Breg, Inc. ("Breg"), a global medical device company and a Water Street Healthcare Partners company, is a significant Dynatronics customer. In his latest role at Breg, R.J. supported the sales and marketing team to consistently deliver exceptional customer experiences, which led to substantial growth in sales. He was the recipient of numerous accolades in his nearly ten years at Breg, including being named Breg Cultural Champion of the Year. "Our commitment to deliver excellent customer experiences will be significantly enhanced by R.J.'s hiring," said John Krier, CEO of Dynatronics. "I worked directly with R.J. at Breg for six years in several commercial functions and I am confident he will improve the entire customer journey at Dynatronics, and have a positive impact on our future growth. We recognize from customer feedback that delivering personalized customer experiences is a requirement, not just a differentiator for businesses in the markets we serve, and R.J. brings great passion and energy to the effort. We believe that over time R.J.'s leadership abilities will attract new customers and generate additional product sales from our existing customers." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Wednesday, December 30, 2020 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |