© ContactCenterWorld.com
www.ContactCenterWorld.com

Malaysian E-commerce Provider PG Mall Partners with Netcore

#contactcenterworld

Kuala Lumpur, Malaysia, Aug, 2020 -- Netcore Solutions, a marketing automation, and personalization platform announced that PG Mall, a Malaysian e-commerce provider has chosen Netcore Smartech to power it's multi-channel marketing automation and engagement campaigns.

PG Mall plans to use the AI-Powered automation and personalization platform to ensure multichannel experience optimization for its users and ensure unmatched customer engagement.

Established in 2017, PG Mall is the brainchild of Public Gold Group Founder and Executive Chairman, Dato' Wira Louis Ng Chun Hau, who aspires to take homegrown merchants to the global stage under a unique Sharing Economy business model.

"PG Mall wants to revolutionize the shopping business model and we want to do it at scale. On the path to accelerated growth, we are sure that Netcore will help us create personalized experiences and engagements for our million-plus users every month." added Charles Lim, Director – MIS, PG Mall.

"We are a preferred partner of global e-commerce enterprises and that has given us deep insights into the multichannel engagement and retention strategies of the vertical. We are excited to be in a position to replicate the learning and success for PG Mall and help them in their growth trajectory." added Abithab Bhaskar, CEO - International Business, Netcore Solutions.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.co.uk

Date Posted: Tuesday, September 1, 2020



About ContactCenterWorld.com
ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today.