#contactcenterworld

Mechanicsburg, PA, USA, Aug, 2022 -- Lenders Cooperative announced the availability of the new Small Business Contact Center that will help lenders better support small business borrowers in their communities. The Small Business Contact Center is a purpose-built service offering that helps small businesses navigate the process of obtaining a loan, including navigating the application process, structuring the capital request, optimizing the right loan product and term, and counseling on other common small business matters.

"We are including a turn-key call-center offering to support our lenders leveraging our loan origination platform - allowing each lender the opportunity to provide a highly specialized small business offering to their borrowers. A small business borrower can call our white-labeled contact center, speak to a trained call-center/loan officer, and receive guidance on not just the loan application process, but options to best structure their request for capital. Our clients not only need innovative lending software, but operational support to help their borrowers access the right capital, with the right structure in both portfolio products and government guaranteed SBA products. Our small business experts can help do just that" said Cary Cooper, Managing Partner, Lenders Cooperative.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prweb.com

Date Posted: Tuesday, August 23, 2022