Medallia Launches Medallia Speech
San Francisco, CA, USA, May 13, 2020 -- Medallia, Inc. (NYSE: MDLA), a global provider in experience management, launched Medallia Speech, bringing speech analytics into Medallia Experience Cloud, giving customers a single view of customer experience insights in one platform.
"There is a gold mine of insights in speech and video – two massive and growing channels – and Medallia is the only experience management platform to combine all of the human communication methods being used to gain feedback into a single platform, delivering the richest set of insights to take action on," said Leslie Stretch, chief executive officer for Medallia.
Posted by Veronica Silva Cusi, news correspondent
Date Posted: Thursday, May 14, 2020
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