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Childline Introduces New Look and New 116 Helpline Number #contactcenterworld "We are excited because the new number is shorter and easier for children and adults to remember," said Childline SA national executive officer Dumisile Nala. She said the new number also worked outside South Africa, enabling Childline SA to join forces with other African countries in ensuring effective delivery of child protection services to all children. The 116 number is a regional number of all the helplines in the African region. Nala said that meant that if SA children were to find themselves in one of the African countries and in need to help, they could dial 116. They would be given the necessary support and be linked to a helpline back home. She said the new 116 number would provide better access to child protection services throughout Africa and allow Childline SA to strengthen its partnerships with child protection agencies. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Monday, June 7, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |