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Playvox Unveils Dynamic Capacity Planner #contactcenterworld Sunnyvale, CA, USA, Apr 4, 2022 -- Playvox, a CRM-connected omnichannel contact center provider of Workforce Engagement Management solutions, is launching its new Capacity Planner solution at the Society for Workforce Planning Professionals Annual Conference in Nashville, Tenn. With Playvox's Capacity Planner, contact centers can easily create staffing scenarios and scale their workforce levels. "The Capacity Planner enables Playvox's customers to successfully and nimbly navigate these times of economic disruption and technology transformation," said Emenecker. "We're proud to launch this reimagined product during the SWPP Annual Conference, and to give attendees the first look at this exciting new take on long-term planning for service operations." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Tuesday, April 5, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |