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San Francisco, CA, USA, Dec 22, 2021 -- LiveVox Holdings, Inc. ("LiveVox" or the "Company"), a cloud-based provider of customer service and digital engagement tools, announced a strategic alliance with PlanetOne, the IT channel’s business partner for identifying and delivering cloud-based and connectivity solutions to midsize businesses and enterprises. The new relationship expands LiveVox’s sales reach, and brings its performance-driven, blended omnichannel contact center solutions to PlanetOne’s successful and growing community of U.S. channel partners including agents, sub-agents, MSPs and VARs.

"LiveVox is committed to delivering the best possible experience for contact center agents and managers as well as their customers. As such, it’s important that our business partners’ values are aligned with ours," said LiveVox CRO Erik Fowler. "Ted Schuman and PlanetOne are those partners. PlanetOne’s innovative use of AI in the sales process is a clear differentiator and attracted us to this relationship. We’re thrilled to be working with PlanetOne and look forward to enabling its channel partners to successfully market and sell LiveVox’s portfolio."

"Partnering with LiveVox provides our channel partners with a unique land-and-expand opportunity in the contact center space," said Ted Schuman, PlanetOne founder and CEO. "LiveVox shares in our vision of success and knows what it takes to provide partners with best-of-breed technologies and services that enable them to solve business challenges and drive results."

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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com

Date Posted: Friday, December 24, 2021