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Bilingual Violence Helpline Launches January 4 in Virginia #contactcenterworld The service will be free, confidential, and available 24/7. Help can be reached anywhere in Virginia by calling (888) 969-1825. "This hotline will be the first of its kind in the state that can guarantee services are delivered by bilingual, bicultural, and trained advocates," said Monica Jimenez, Outreach & Volunteer Coordinator for LVEC. Through this initiative, LVEC strives to ensure that victims of violence who speak Spanish and seek emergency services do not hear the phrase, "I’m sorry, I don’t speak Spanish." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Tuesday, December 29, 2020 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |