© ContactCenterWorld.com
FinTech Enablement Company ENACOMM Partners with BPO Contact Center DialAmerica #contactcenterworld "DialAmerica is happy to enter this partnership with ENACOMM, to help our clients who are in need of trusted solutions to round out the positive customer service experience we meticulously help to shape," said John Redinger, Chief Marketing Officer of DialAmerica. "We’re committed to going above and beyond for every company we serve, and we look forward to providing ENACOMM customers with the same level of care and concern." "ENACOMM built its digital gateway to empower organizations to mix and match the best-in-class technology solutions that meet their unique needs," commented ENACOMM CEO Michael Boukadakis. "Contact center outsourcing through DialAmerica is one of those solutions." Boukadakis added, "Reliable, on-demand assisted service is invaluable for complex customer questions during periods of high call volume and after hours when an organization’s core staff is unavailable. We’re excited to complement DialAmerica’s live agent services with ENACOMM’s intelligent interactions technologies." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Friday, June 11, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |