© ContactCenterWorld.com

Calls on Job Stress Keep Helpline Busy


Ahmedabad, India, July 20, 2020 -- Analysis of the calls for 1100 helpline by the state government reveals that there has been a rise in the number of calls for depression and anxiety over job-related and examination-related issues compared to the period of lockdown.

Dr Chirag Parmar, a city-based psychiatrist associated with the helpline, said that a few segments of population are more affected.

"We are receiving calls when depression and anxiety are caused by the loss of employment or such possibility, uncertain future and lack of apparent emotional support at family or workplace. Anxiety among students is also high due to uncertainty over examinations and job prospects after college," he said.

Dr Parmar said that those who already had some symptoms got aggravated. "In one instance, a woman, whose husband was out of the state for business during the lockdown, sank into depression," Dr Parmar said.


Posted by Veronica Silva Cusi, news correspondent
Source: https://timesofindia.indiatimes.com

Date Posted: Wednesday, July 22, 2020

About ContactCenterWorld.com
ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today.