© ContactCenterWorld.com
Lloyd Tjom Joins Somos, Inc. to Support Big Tech, Contact Center #contactcenterworld Prior to joining Somos, Tjom held positions at Syniverse, Infobip, Tomia, TNS, T-Mobile, AT&T and Verizon. He has over 25 years' experience in the telecommunication industry, with expertise in messaging, connectivity, roaming, Software as a Service (SaaS), Communications Platform as a Service (CPaaS), and Contact Center as a Service (CCaaS) solutions. Tjom will support customers in the region by providing expert advice and consultancy to maximize the efficiency of traffic delivery and minimize fraud and surcharge-based losses. "Somos is thrilled to welcome Lloyd to the team. His proven experience in the telecom industry will help expand international numbering information into the hands of state side providers," said Dave Stewart, Senior Vice President and Chief Business Development Officer at Somos. "The US is an evolving telecoms environment that is currently seeing the introduction of new regulations, for example the FCC's latest STIR/SHAKEN rules around robocalling. To stay ahead of changing needs in the region, we are taking proactive measures and expanding our North American presence," said Tim Ward, Vice President of Number Information Services at XConnect. "Lloyd has a history of delivering excellent results, and his knowledge and expertise will enable us to provide a first-class level of support to our customers. We are excited to have him on board and leading the way in delivering innovation to our customers in the US." "It is a critical time for the US telecoms market and there's a big opportunity to provide greater value to organizations seeking to improve the efficiency of both their local and international communications," said Tjom. "Together, Somos and XConnect are bringing greater confidence and convenience to how people and brands communicate, and I look forward to driving this vision in the US." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Thursday, March 9, 2023 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |