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Jenne Cloud Services Brokerage Joins Invoca Partner Program to Help Businesses Drive Growth #contactcenterworld This partnership will allow Jenne Cloud Services Brokerage’s customers access to conversation data to create better buying experiences, drive more leads, and increase revenue. In addition, this partnership with Invoca will automatically QA 100% of customer calls and personalize customer conversations with real-time caller intent. "Invoca offers Jenne’s customers the ability to enhance their experience through valuable insights and visibility into the entire customer journey, from digital to conversation points throughout," said Shawn Berry, sr. vice president of global cloud sales, Jenne Cloud Services Brokerage. "We’re excited to partner with Invoca, delivering a best-in-class solution that combines the power of Invoca’s AI-powered conversation intelligence platform with Jenne’s valued agent partners for a unified CX for today’s modern buyers." "We are thrilled to partner with Jenne to expand the reach of our AI-powered conversation intelligence platform to help more businesses drive growth. Jenne has a well-established presence in the CSB market, and we’re excited to partner with them as we grow our channel business," said Grant Burchfield, avp partnerships & alliances at Invoca. "At Invoca, we’ve seen first-hand that businesses who cannot seamlessly connect the digital journeys with high-impact conversations are struggling to meet the heightened expectations of today’s customers. This partnership will help businesses to make that seamless connection to drive revenue growth, while helping Invoca strengthen our network within the channel market." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Wednesday, July 13, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |