Infosys Wins Contract from Verizon
Bengaluru, India, Sept, 2018 -- Infosys has won two IT outsourcing deals in the past two months, signalling an improvement in business under CEO Salil Parekh, who took over at the beginning of the year.
The company has won a deal from US telecom company Verizon. The deal was clinched last week when Parekh was at Confluence, the company’s annual customer meet in the US.
Prior to this deal, the company also won a deal from Microsoft. The deal involves Infosys undertaking order management, service desk and contact centre support for four lines of business — Microsoft Dynamics, commercial operations, enterprise services and original equipment manufacturers operations that together represent over 90 per cent of Microsoft’s global revenues.
Verizon told TOI that it has reached an agreement to transition select functions within Verizon's global information technology (IT) organisation to Infosys. "All impacted employees will receive comparable, competitive offers, and are expected to transition to Infosys in the fourth quarter 2018 to continue performing functions that will now be IT managed services for Verizon. We have an extremely talented team at Verizon and are fortunate to continue to work with them in this new capacity," the spokesperson said. When TOI reached out to Infosys, the company said it does not comment on client engagements.
Phil Fersht, CEO of IT advisory firm HFS Research, said Infosys has found a valuable period of stability, after the turbulence in 2017, and recent new business wins and renewals are testament to enterprise clients showing a newfound confidence in the firm's long-term trajectory. "Salil Parekh has established a motivated team to reinforce the firm's’Pentagon Strategy’ of proximity, design, learning, automation and agile. Now the challenge is to convert stability into real market aggression to attack the likes of TCS and Accenture."
Posted by Veronica Silva Cusi, news correspondent
Date Posted: Thursday, September 27, 2018
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