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SuccessKPI Joins Talkdesk AppConnect Marketplace

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Chantilly, VA, USA, June, 2022 -- SuccessKPI, Inc., an insight and action platform provider, announced the launch of its 'all-in-one' cloud analytics insight and action platform on Talkdesk(R) AppConnect™, enabling businesses to seamlessly combine SuccessKPI insight and action platform with their existing Talkdesk CX Cloud™ solution.

Talkdesk AppConnect is a customer experience solutions marketplace featuring a broad range of advanced applications, out-of-the-box integrations, devices, and services that give businesses the flexibility to rapidly expand their contact center capabilities. 

"Partnering with Talkdesk enables customers to accelerate their digital transformation," shared Dave Rennyson, Co-Founder and CEO of SuccessKPI. "The two companies share a common vision of enabling contact centers to power better customer experiences through AI, automation and actionable insights."

"With the addition of SuccessKPI to Talkdesk AppConnect, businesses can quickly and easily gain AI-based, real-time insights to further enhance the experiences they provide their customers and leverage those experiences to create a competitive advantage in the market," said Robert Gavin, vice president of alliances and technology partners, Talkdesk.

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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com

Date Posted: Monday, June 6, 2022



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