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ASC Obtains Microsoft Teams Certification for Compliance Recording #contactcenterworld The certification confirms that the solution meets all market requirements, is compatible, and offers high-quality and secure user experience. In the certification program, companies must go through a strict procedure focused on five central aspects: functional use case tests, validation of the framework conditions, security and compliance, operation and support as well as market launch strategy for sales and marketing. "Certification backs our strategy to offer the best user experience and integration with Microsoft Teams," says Dr. Gerald Kromer, Chief Executive Officer at ASC. "The tests have corroborated that ASC Recording Insights is secure and meets strict compliance regulations – and at the same time is unrivalled in offering quick and easy deployment." Daniel Canning, Director, Microsoft Teams Platform at Microsoft Corp., adds: "Technical tools supporting quick and efficient communication and organization are important. We are pleased that ASC Recording Insights has been certified as a solution for Microsoft Teams, which gives our customers the additional flexibility to meet complex regulatory requirements in terms of recording and archiving in Teams." #contactcenterworld Date Posted: Friday, February 5, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |