© ContactCenterWorld.com
IstTek Announces Exclusive Yactraq Partnership in Eleven EMEA Countries #contactcenterworld As a Contact Centre Distributor, IstTek brings together new vendors with technologies to their reseller partner network to drive business and improve customer & user experience. IstTek´s introduction of Yactraq to the region brings a configurable speech-based business intelligence solution that extracts critical business insights through patented technology. IstTek CEO Josh Ayres says, "The Speech Analytics Market is projected to grow significantly over the next five years, however two factors have negatively impacted the market: complexity of deployment and high investment costs. This has highlighted the market need for a feature-rich and affordable speech analytics solution, which we have introduced. With the introduction of Yactraq, our timing really couldn't have been better. The Yactraq solution is well suited to this market growth and is priced very competitively." CEO of Yactraq, Jeh Daruvala added, "We are very excited to have joined in an exclusive partnership with IstTek to deliver our Speech Analytics Solution. The partnership will provide an exciting opportunity for customers to enjoy a feature rich solution at a very competitive price bracket." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Wednesday, May 26, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |