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Irth Solutions Acquires 4iQ Solutions #contactcenterworld "4iQ drives innovation and creates solutions that provide value and insight for our clients. Our focus on reducing damages and near misses with better data, more thorough training, and better controls are seen in our product offerings," said Jason Adams, CEO of 4iQ. "Joining the Irth family will allow us to work with the great team and continue our goal of making the world safer and more resilient." "4iQ brings a very deep data set and valuable experience with machine learning to better manage risk and prevent damage. Additionally, 4iQ brings specific predefined training processes with its learning management system to enhance service delivery and further reduce risk," said Brad Gammons, CEO of Irth Solutions. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Wednesday, October 19, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |