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Doorstep Delivery of 58 Government Services Launched in Bengaluru #contactcenterworld Chief minister Basavaraj Bommai inaugurated the programme in Malleswaram constituency, saying the government will expand it across the state from January 26, 2022. Started on a pilot basis in 2019, the initiative was extended to four constituencies in the city — Dasarahalli, Bommanahalli, Rajajinagar and Mahadevapura — and then to Yeshwantpur in January 2021. The agencies include revenue department, BBMP and Karnataka building and other construction workers welfare board, and the services include police verification, Karnataka Arogya health card, senior citizens card and APL card. The services will be provided on all days (8am to 8 pm) at a delivery cost of Rs 115 (excluding departmental service charges). Citizens can contact the Janasevaka call centre at 080-44554455 or use the mobile app Mobile One. Bommai said the Janasevaka concept also involves delivering ration to BPL families at their doorsteps. "The programme is the beginning of Karnataka government’s efforts to minimise the bureaucracy-driven service delivery system, wherein the common man had to pay more than the actual service cost to get his or her work done," he said. Doorstep delivery of ration will be extended to all 28 assembly constituencies in Bengaluru Urban, including 198 municipal wards, the CM said. As a symbolic gesture, he walked to some houses in Rajmahal Guttahalli ward to deliver documents sought by people under the scheme. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Wednesday, November 3, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |