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eGain Launches Knowledge Academy to Create Global Community of Knowledge Management Practitioners #contactcenterworld "We find the information on the eGain Knowledge Academy to be very valuable as we continue on our value creation journey with knowledge," said Natalie Davis, Knowledge Management Administrator at A-dec, a leading manufacturer of reliable dental operatory equipment. "The NCAA Eligibility Center uses the eGain Knowledge Academy to quickly come up to speed on how to be successful with our knowledge deployments," said Nora Loechel, Associate Director of Communications, NCAA. "Our customers and partners love eGain Knowledge Academy," said Ashu Roy, eGain CEO. "It helps them develop and deliver knowledge modernization initiatives in the generative AI era, turbocharging their careers." #contactcenterworld
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