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Fake Call Centre Busted in Gurugram, Nine Arrested #contactcenterworld They used to target foreign nationals on the pretext of providing customer support services for companies such as Amazon, Apple and eBay. The owner of the call centre has been identified as Mayank Sharma of Geeta colony, Sector 17, Kurukshetra. Other suspects have been identified as Mukesh, Arun, Nikita, Aayushi, Himani, Ritika, Kulvinder Kaur and Janvi Shrivastav. SHO of cybercrime police station (east) Inspector Jasvir said he got a tip-off regarding the call centre. "The police raided the centre last night. When we asked them to provide a valid OSP licence of the Department of Telecommunications or any other agreement related to their work, they failed to produce one," the SHO said. "The suspects were produced before a local court today. We have got the custody of three persons, including the owner of the call centre," Priyanshu Dewan, ACP (cyber) said. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Friday, March 24, 2023 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |