Mitel Expands Partnership with BT to Help UK Businesses Gain in Agility with Cloud-based Communications
A significant volume of BT’s business customers, ranging from mid-market and public sector to large enterprises, are supported by Mitel’s solutions. With MiCloud UC and MiCloud CC now available to this existing, large installed base, UK businesses can easily migrate their communications to the cloud and gain the benefits of a complete business phone, collaboration and contact centre solution in a subscription-based, low maintenance model.
"Businesses are continuing to adopt highly flexible ways of working, and many of our customers are looking further ahead to their longer-term digital transformation goals," said Francesca Lee, Commercial Director, BT’s Enterprise unit. "We’re at the forefront of offering converged digital solutions for business customers to embrace hybrid working and our partnership with Mitel supports our position. Through the MiCloud solutions, we’re expanding our offering to customers with an easy way to use cloud communications and collaboration capabilities to increase productivity and gain access to Mitel’s latest customer experience tools."
"The digitisation and new communication requirements driven by the pandemic are here to stay and businesses need flexible solutions to be able to adapt to new business practices," said Richard Roberts, Mitel’s Vice President, UK&I and Northern Europe. "With these new cloud offerings, Mitel and BT can truly support companies in navigating workplace shifts without compromising business goals by providing a smooth migration to a customer’s cloud of choice at the pace that’s right for their organisation. BT’s award-winning network combined with Mitel-powered cloud solutions will help businesses continue to deliver a better experience for their customers – and stay engaged regardless of where they’re working or what challenge comes next."
Posted by Veronica Silva Cusi, news correspondent
Date Posted: Monday, July 12, 2021
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