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Burlington, MA, USA, May 30, 2023 - Zappix, a provider of cloud-based Digital Self-Service solutions, has partnered with OP360, a challenger BPO, to create a strategic alliance aimed at elevating their services and offering seamless customer experience solutions to companies of all scales.

The partnership will combine OP360's expertise in delivering end-to-end customer experience solutions with Zappix's digital self-service platform, enabling businesses to offer personalized, real-time self-service options to their customers across all channels.

"We are excited to join forces with OP360 and leverage our synergetic strengths to deliver unparalleled self-service solutions to businesses," said Yossi Abraham, President and CEO of Zappix. "Zappix offers an array of automation and digital customer engagement services that can be easily integrated with OP360's solutions to enable businesses to deliver exceptional customer experiences."

"I am delighted to announce our collaboration with Zappix, which will enable us to offer our clients a cutting-edge, real-time self-service solution. This partnership empowers businesses to meet their customers' support demands by providing instant assistance, ultimately enhancing customer satisfaction and delivering exceptional experiences." Megan Bassler, VP of Strategic Partnerships at OP360

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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prweb.com

Date Posted: Wednesday, May 31, 2023