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Enghouse Systems Completes Lifesize Acquisition

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Markham, ON, Canada, and AUSTIN, TX, USA, Aug. 1, 2023 - Enghouse Systems Limited (TSX: ENGH) announced the successful completion of its acquisition of substantially all the assets of Lifesize, a cloud communications company. The previously announced transaction was approved under a U.S. Bankruptcy Court.

Lifesize's technology offerings are designed to empower enterprises in managing their hybrid workforces efficiently. Their cloud contact center solution, which includes workforce management capabilities, enables enterprises to elevate their customer experience delivering unified interactions across all channels.

With Enghouse and Lifesize joining forces, businesses utilizing the combined technologies can provide seamless collaboration and superior customer experiences. Lifesize will be integrated within the Enghouse Interactive Management Group.

"Both Lifesize solutions are an excellent fit with our existing businesses," said Steve Sadler, Chairman and CEO of Enghouse. "The Lifesize omni-channel contact center solutions expand our broad portfolio of omni-channel solutions for different customer types. Lifesize's cloud-based video collaboration solutions complement our existing Vidyo suite of products in the healthcare, technology, banking and general enterprise video market."

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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com

Date Posted: Wednesday, August 2, 2023



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