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Enghouse Systems Completes Lifesize Acquisition #contactcenterworld Lifesize's technology offerings are designed to empower enterprises in managing their hybrid workforces efficiently. Their cloud contact center solution, which includes workforce management capabilities, enables enterprises to elevate their customer experience delivering unified interactions across all channels. With Enghouse and Lifesize joining forces, businesses utilizing the combined technologies can provide seamless collaboration and superior customer experiences. Lifesize will be integrated within the Enghouse Interactive Management Group. "Both Lifesize solutions are an excellent fit with our existing businesses," said Steve Sadler, Chairman and CEO of Enghouse. "The Lifesize omni-channel contact center solutions expand our broad portfolio of omni-channel solutions for different customer types. Lifesize's cloud-based video collaboration solutions complement our existing Vidyo suite of products in the healthcare, technology, banking and general enterprise video market." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Wednesday, August 2, 2023 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |