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3CLogic Announces Cloud Contact Center Integration for Zoom #contactcenterworld "We are excited to extend this new integration to our current and future enterprise customers who are eager to improve collaboration and communication within their organization," states Denis Seynhaeve, CEO of 3CLogic. "Enterprises have accelerated their adoption of Zoom in the last year due to the rapid shift to remote work. This joint offering will make it easier for customer-facing agents to access internal experts and resources across departments to enable the highest level of customer service." "As organizations around the world continue to operate remotely and support a distributed workforce, the adoption of cloud-enabled technologies to enhance customer engagements and streamline collaboration between departments will be key to any long-term success," explains Denis Seynhaeve. "We look forward to continuing to expand our portfolio of features for this integration between 3CLogic and Zoom in order to support our current and future customers as their enterprises evolve." The announcement comes as 3CLogic continues to expand its global enterprise presence across industries and divisions including Sales, Customer Service, Employee Services, and IT Help Desks. #contactcenterworld Veronica Silva Cusi, news correspondent Date Posted: Wednesday, February 10, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |