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North Wales Police Having ‘Technical Issues’ Within its Call Centre #contactcenterworld The force has said 999 calls are being prioritised but there "may be a slight delay in some calls being answered." Posting on social media, a spokesperson said: "We’re having some technical issues within our Call Centre." "We’re prioritising 999 calls so if you need urgent help, we’ll respond quickly." "There may be a slight delay in some calls being answered. Non-urgent matters can go via a website. "We are working to resolve the issue as quickly as we can." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Wednesday, June 15, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |