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Walmart Canada Announces Investment For Growth And Customer Experience Transformation

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Mississauga, ON, Canada, July 20, 2020 -- Walmart Canada is announcing a major investment over the next five years aimed to generate significant growth and to make the online and in-store shopping experience simpler, faster and more convenient for Walmart's customers.

The investment will impact every aspect of the business leading to a faster e-commerce experience, two new distribution centres to speed up the flow of products, re-invented and "smarter" stores, an enhanced omni experience and modern digital tools to ensure associates can best serve customers.

As Walmart Canada's business grows – especially with grocery and e-commerce picking up significant momentum – Walmart will not compromise on offering the everyday low prices customers trust – both online and in-store.

The investment will also create hundreds of Canadian construction jobs and forge new partnerships with Canadian technology companies.

Reinvented, modernized "stores of the future":

Accelerating the omni offering for customers and creating thousands of new omni associate jobs

Investing to build two new distribution centres and renovating an existing distribution centre creating hundreds of construction jobs:

Vaughan, ON: A 550,000 square foot distribution centre at 11110 Jane Street (400 Highway and Teston Road) slated to open in 2024:

Surrey, BC: New 300,000 square foot distribution centre currently under construction at 19500 26th Ave slated to open in 2022:

Cornwall, ON: New automated systems in an existing distribution centre to manage apparel, health and beauty, and other small general merchandise items slated to go live in early 2021

"Millions of customers choose to shop with us in-store and online every day – and that's a tremendous honour," said Horacio Barbeito, President and CEO, Walmart Canada. "Today's significant investment will position us for future growth and make Walmart Canada even better for our associates and our customers. We are doubling down on our focus on the customer experience – not just to keep up but to lead and to be the very best in Canada."

"We need to do everything we can to delight our customer every single time they choose to shop with us, whether it's online or in the store. We're challenging ourselves to be better and be relentlessly focused on excellent omni customer service and experience," said Sam Wankowski, Chief Operations Officer, Walmart Canada. "This means better stores, quicker service and doing what Walmart does best – focusing on customers, always at Walmart's everyday low prices."

"The retail business is as dynamic as ever and this investment ensures we're developing a supply chain that is the envy of the world. The better the supply chain, the quicker our customers can get the products they want. This investment will transform our supply chain and create hundreds of Canadian construction jobs along the way," said John Bayliss, Senior Vice President, Logistics and Supply Chain, Walmart Canada.

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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.newswire.ca

Date Posted: Wednesday, July 22, 2020



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