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25cr Boost to Enhance Emergency Police Helpline #contactcenterworld Neog said any resident in a distress situation such as kidnapping, robbery, sexual assault, vehicle theft, domestic violence, conflict situation can reach out to police via telephonic call, SMS, web portal and mobile app. "The modern and well-equipped Centralised Police Emergency Response Centre in Guwahati operated by well-trained all-women personnel will receive the calls round the clock. The actionable incidents will be passed on by the trained police dispatch officers in real time to the specially trained police staff in the field in emergency response vehicles (ERVs). They will reach the caller via GPS tracked ERVs in the shortest possible time and shall attend to the emergency as first responder," she said. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Monday, March 20, 2023 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |