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UNDP Opens Two Renovated Medical Call Centers in Eastern Ukraine #ccntactcenterworld The equipment for the call centre was purchased with the financial support of the European Union under the UN Recovery and Peacebuilding Programme, the message reads. The centers are based at Kramatorsk Primary Healthcare Centre No. 1 and Severodonetsk City Multidisciplinary Hospital. They will serve about 180,000 residents of Donetsk and Luhansk regions. Up to six coordinators work in the call centers and use a specially designed call system, which helps them call back those who could not reach the centre immediately. "The European Union continues to support the effective functioning of the healthcare system in eastern Ukraine, ensuring that needs of all local residents are addressed. Together with our partners from the UN Recovery and Peacebuilding Programme and the European Investment Bank, we've been piloting new approaches to health service delivery, which is crucial in the times of the COVID-19 pandemic, and renovating medical facilities in Donetsk and Luhansk regions," Martin Schroeder, acting Head of Cooperation at the EU Delegation to Ukraine, said. #ccntactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Wednesday, July 28, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |