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LiveVox Launches Integrated Contact Center Platform—U17 #contactcenterworld "Our latest platform update is purpose-built to power best-in-class experiences for the performance-driven contact center," said Louis Summe, CEO of LiveVox. "U17 truly enhances our fully integrated contact center platform—making it possible for our customers to take advantage of AI, the breadth and depth of omnichannel communication tools, and the full richness of data and insights that inform the contact center." "U17 is the latest example of our ongoing commitment to a singular focus on the digital transformation of the contact center," continued Summe. "We’re excited about the innovation that we’re delivering to customers—through solutions like our SmartStart Portal and recently announced LiveVox WFM. These tech developments are important milestones in our work to deliver the most comprehensive, advanced, and easy-to-deploy solution in the market." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Friday, November 12, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |