Altigen Communications, Inc. Announces Business Partnership with Cisilion
San Jose, CA, USA, Feb 4, 2019 -- Altigen Communications, Inc. (OTCQB: ATGN), a Silicon Valley based Microsoft ISV and Cloud Solutions provider, announces a strategic business partnership with Cisilion, a UK head quartered IT systems integrator and managed service provider specialising in enterprise networking, voice and collaboration, security, cloud & data centre and IT services.
The focus of the partnership between the two companies will be on delivering and enhancing the value of Microsoft Teams Phone System and Skype for Business. Altigen's solutions include Teams Direct Routing, a new Intelligent Call Routing application, workgroup call routing and queuing, as well as enterprise contact center applications. The combination of the solutions developed by Altigen and Cisilion's Unified Communications expertise enable the delivery of communications capabilities to mid-size and large enterprise customers globally.
Rob Quickenden, Cisilion's Chief Strategy Officer, said, "We have been working with Microsoft Voice for more than 8 years, since the days of Lync 2010. Today, Cisilion enables clients to leverage cloud or hybrid cloud communications to support agile and remote working. This connects their people, clients and customers through enterprise grade voice, video, mobile and meeting rooms experiences through solutions built upon Microsoft, Altigen, Polycom/Plantronics. We elected to partner with Altigen based on their unique ability to deliver value-add applications for both Skype for Business and Teams for both on premises and cloud customers."
Paul Fullman, Altigen's Vice President of Microsoft Solutions, said, "The momentum for Microsoft Teams has been steadily growing for the past year. With many organisations now in the process of evaluating Microsoft Teams Phone System, it was critical for us to work with a top-notch partner to deliver Altigen's solutions. We're extremely pleased with such a quality company as Cisilion."
Posted by Veronica Silva Cusi, news correspondent
Date Posted: Tuesday, February 5, 2019
ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today.