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Khoros Joins Adobe Exchange Partner Program

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Austin, TX, USA, March 29, 2021 -- Khoros, a global provider in digital-first customer engagement software and services, announced that it has joined the Adobe Exchange Partner Program as a Premier Partner. The partnership solidifies years of successful integrations across the Khoros platform and the Adobe Experience Cloud to provide connected digital experiences and analytics for joint customers.

"Creating exceptional digital customer experiences starts with an understanding that technology isn’t a replacement for human connection. In fact, with the right partner, brands can harness technology to foster much deeper, personal relationships across their customer journey - relationships that will ultimately improve retention and drive growth. Together, Khoros and Adobe give brands this power. We’re excited to take our partnership with Adobe to the next level and help companies create customers for life," said Jack Blaha, CEO of Khoros.

Nik Shroff, senior director of global technology partners at Adobe, added, "In the experience economy, every business has to be a digital business. With Khoros’ platform, companies can execute impactful digital strategies that drive growth and customer experience. We look forward to continuing to work with Khoros to help shared customers thrive."

The Khoros platform, which features solutions for digital marketing, community management, and digital customer service, integrates across the Adobe Experience Cloud.

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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com

Date Posted: Tuesday, March 30, 2021



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