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Khoros Expands with AWS, Joins AWS ISV Accelerate Program and AWS Marketplace #contactcenterworld The AWS ISV Accelerate Program is a co-sell program for organizations that provide software solutions that run on, or integrate with, AWS. The program helps Khoros support a broader set of customers and connect closely with the AWS Sales organization. The Khoros platform is also now available in the AWS Marketplace, a digital catalog that makes it easy for customers to find, test, buy, and deploy software that runs on AWS. For Khoros, participation in the AWS ISV Accelerate Program and AWS Marketplace strengthens its relationship with AWS, building upon a recent announcement that Khoros's digital contact center solution works with Amazon Connect. Khoros, built on AWS, seamlessly blends the three modes of contact center communication—voice, synchronous chat, and asynchronous messaging—in one unified desktop for consistent customer and agent experiences. "We’re excited to expand our relationship with AWS and offer our platform to even more enterprises globally. Customers demand tailored, personalized engagement with brands, and we have the technology that empowers brands to do just that and more. Leveraging AI and our intuitively elegant agent experience, our platform harnesses every customer interaction so agents can build trust and drive satisfaction and retention," said Chris Tranquill, CEO of Khoros. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Thursday, September 1, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |