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Lightspeed Launches New Features for Omnichannel Retailers #contactcenterworld "Lightspeed is the solution for today’s ambitious retail business owner—and the pain points they’re facing," says Ana Wight, GM of Lightspeed Retail. "Our advanced omnichannel tools streamline processes across channels and locations, allowing sophisticated merchants to focus their time and energy on what they do best. And with Lightspeed’s move to one flagship retail platform, our best-in-class development team is now even better positioned to continually innovate and evolve our product." "Lightspeed having unified payments makes stuff a lot easier on my end," says Atticus Conway, Manager at Electric Movement, a Chicago-based e-bike retailer and service shop. "With us only having to run one batch at the end of the day, it gives me more face-to-face interaction with our customers. We're looking for high efficiency," continues Conway, "and efficiency equals dollars." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Monday, May 29, 2023 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |