Semafone Adds New Accessibility Features to Cardprotect Voice+ Payments Solution
Boston, MA and Guildford, UK September 30, 2019 -- Semafone(R), a provider of data security and multi-channel compliance solutions for call and contact centres, announced that it has added a range of new features to its telephone payments solution – Cardprotect Voice+.
"Semafone is continually evolving and setting the standard for best practices in payment security," said Gary E. Barnett, Chief Executive Officer, Semafone. "With the latest release of our flagship platform, Cardprotect Voice+, we are helping organisations keep PCI DSS compliance and user experience top of mind. This new version significantly improves the way contact centres can securely serve every customer, without adversely impacting agent call handling times, and delivers accessibility and inclusivity without compromise."
"Existing customers are already realising the benefits of being fully protected by our award-winning solution," said Gary E. Barnett. "The upgrades in Cardprotect Voice+ not only enable customers to now deploy swiftly, but they come at a time when organisations across all industries face increasingly complex business and data security challenges. Companies must make data security, compliance and the delivery of a frictionless customer experience a key priority, and we’re here to empower them to do so."
Date Posted: Tuesday, October 1, 2019
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