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YOOBIC ONE Supercharges Frontline Teams' Productivity and Work Experience #contactcenterworld "Digital workplace solutions for store associates offer a path to improve day-to-day task compliance, streamline communication across locations and associates, and build associate knowledge and skills quickly and efficiently to simultaneously tackle these integrated challenges," according to Jon Duke, Research Vice President, IDC Retail Insights, in the Retail Rebound and the Future of the Store analyst brief. "YOOBIC ONE is a natural product of YOOBIC's unwavering commitment to driving customer satisfaction, supporting business growth, and creating a better everyday experience that makes frontline work more attractive to employees," said Fabrice Haiat, CEO and co-founder of YOOBIC. "Our powerful new features are a real game-changer for frontline teams and their managers. We're giving managers a real-time view of all relevant performance metrics, and equipping them to make smarter and more responsive decisions as they navigate the fast-changing retail environment." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Wednesday, January 19, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |