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Muscat, Oman, July, 2021 -- Providers in experience management consultancy, New Metrics, have announced becoming a Recognized Training Provider (RTP) with the CXPA (Customer Experience Professionals Association) to allow customer experience professionals to validate their credentials and prepare for the Certified Customer Experience Professional (CCXP).

The establishment of a formal partnership with the CXPA has enabled New Metrics to add a recognized certification stream to their CX Academy programs. Designed to recognize individuals with high levels of knowledge and expertise across the customer experience discipline, the CXPA is an independent and professional CX certification body. 

Mohamad El-Hinnawi, New Metrics' Experience Management and Digital Practice Leader who is himself a certified CCXP, said: "Empowering your employees is essential to a successful XM transformation. That is why we work with your entire organization to develop experience management capabilities across all levels to enable accelerated growth and adoption. Alongside our custom CX enablement programs, the CCXP preparation bootcamp not only makes your organization stand out as a leader in customer experience but also ensures your CX team's skills are validated to the highest industry standards."

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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com

Date Posted: Friday, July 23, 2021