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Doxim named a Major Player in the IDC MarketScape: Worldwide CCM 2022 Vendor Assessment #contactcenterworld The IDC MarketScape provides an assessment of 13 cloud-based customer communications management application vendors that emphasize delivery of multichannel, personalized, and interactive communications to improve the customer experience. "We are very pleased that the IDC MarketScape has recognized Doxim as a Major Player in the IDC MarketScape Worldwide Cloud CCM vendor assessment," said Doxim CEO Mike Rogalski. "As a technology-enabled managed services provider, Doxim generates and delivers personalized, omnichannel communications that align with today’s customer expectations for engagement, drive increased loyalty and wallet share. Our cloud-based SaaS platform delivers value by empowering business users, taking away the complexity of managing regulated communications, and helping our clients evolve their communications strategy and digitally transform, at their pace, with our feature-rich, scalable, and secure solutions." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Thursday, July 21, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |