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Kellton Launches its Global Customer Experience and Innovation Lab, Kverse #contactcenterworld Vividh Baru, SVP & Global Head - Digital Practice and P&L at Kellton, said, "We are thrilled to unveil the Kverse Customer Experience Center to showcase Digital Innovation and Transformation solutions to our clients. Our investment in the experience center aims to create a platform for us to ideate, design, and collaborate with our customers to co-create solutions tailored to their current and future business needs. The center features Interactive Smart displays, IoT platforms, Virtual and Augmented Reality Technologies, Metaverse and other Immersive environments, Blockchain, Voice Bots, and hands-on experiences based on Kellton and partner IP demonstrating our Digital Thought Leadership. As organizations around the world are looking to accelerate their Digital transformation journeys to deliver superior customer experience, optimize cost, and scale with agility; Kellton is doubling down its investments in Digital innovation to help drive customer success," adds Vividh. Kellton plans to leverage the center as an avenue to pilot and validate new customer experience models for real-world applications and use cases. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Wednesday, April 19, 2023 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |