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Glo Fiber Enterprise to Offer Comprehensive Telecommunications Services to Massanutten Resort

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Edinburg, VA, USA, July 7, 2022 -- Glo Fiber Enterprise, powered by Shenandoah Telecommunications Company ("Shentel") (Nasdaq: SHEN), recently completed installation of a new multi-site enterprise network for Massanutten Resort, a travel destination located in Massanutten, VA. "Now, more than ever, we need a communications infrastructure across multiple sites that gives us a fast, reliable network with the capacity to accommodate our technology needs", said Phillip Langeberg, Corporate CTO for Massanutten Resort. "The Glo Fiber Enterprise team was able to customize the network solution specifically for us, rather than selling us an off-the-shelf product." The advanced internet network connects six geographic locations to optimize operations for the resort. Glo Fiber Enterprise also created a comprehensive voice solution for the resort including guest rooms, call center, and the administrative offices.

"This is one of the most comprehensive partnerships for commercial communications services," said Craig Venable, Vice President of Commercial Sales at Glo Fiber Enterprise. "Our Contact Center solution is a sophisticated and state-of-the-art offering that can provide more advanced customer service, both throughout the resort and to outside customers. The technology is ideal for hospitals and business centers, and we look at Massanutten as a showcase for this part of our business."

Shentel's Glo Fiber services have been flourishing as they continue to expand their reliable and affordable services throughout Virginia, Pennsylvania, Maryland, West Virginia, and Delaware.

"We are very excited about this project and our collaboration with Glo Fiber Enterprise," says Langeberg. "This has been one of our most physically demanding projects for both the maintenance and IT departments, but the Glo team has been able to seamlessly incorporate this package with minimal disruption to our day-to-day operations. We're looking forward to a long partnership working together with Glo Fiber Enterprise."

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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com

Date Posted: Friday, July 8, 2022



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