© ContactCenterWorld.com
AVOXI Launches 2-Way Local Voice in 20 Countries Including China, Malaysia, Saudi Arabia and Russia #contactcenterworld Providing hard-to-find local DID numbers with in-country caller ID for both inbound and outbound calling, AVOXI TrueLocal enables enterprises to increase customer confidence and expand reachability. The company has leveraged its regulatory and infrastructure resources in Asia Pacific, Latin America and the Middle East to create the initial 2021 countries. With live services currently in China, South Africa, Singapore, Saudi Arabia, Japan, Costa Rica, Ecuador, the Philippines, Australia AVOXI is rapidly expanding to other geographies to meet customer demand over the coming weeks. "We have always focused on giving customers flexibility and control of their global communications. TrueLocal is the latest product in our portfolio making this vision a reality for clients.," comments David Wise, CEO of AVOXI. "The global consumer market is getting larger, moving services to the cloud is more critical and the international regulatory environment is increasingly complex. The AVOXI TrueLocal service solves these problems for customers by offering a unified and intuitive global communications platform." "We had a head start in some hard to reach markets with our historic focus on Asia Pacific, Latin America and the Middle East. We have coupled that expertise with our product and development team to create a simple solution for 2 way voice services with our software platform" said Barbara Dondiego, COO of AVOXI. "I am really excited about the product and its potential to help our customers." This announcement complements AVOXI’s recent release of Microsoft Teams Direct Routing and their global voice platform. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Monday, May 10, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |