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Content Guru and FourNet Join Forces in New Partnership #contactcenterworld The new alliance will marry FourNet’s sixteen years’ experience delivering communications, collaboration and contact centre solutions to critical public sector organisations with Content Guru’s storm(R) cloud contact centre platform. The partnership will roll out storm-based solutions to both public and private sector organisations, enabling their mission-critical communications to migrate and scale into evergreen, omni-channel cloud services, with no compromise to levels of availability or security. Martin Taylor, Deputy CEO and Co-Founder of Content Guru, commented: "The synergies between Content Guru and FourNet make us a perfect match, and we share a common purpose of delivering transformative and innovative cloud-based communications at scale. FourNet are experts in providing services to the public sector and, since the pandemic began, our own presence in this vital segment has increased significantly. We are really looking forward to joining forces and enabling even more organisations to reap the benefits of our enterprise-grade cloud technology and years of implementation experience." Richard Pennington, CEO of FourNet, added: "FourNet is delighted to have forged this exciting new partnership with Content Guru. We pride ourselves on offering our customers the best technology, from artificial intelligence and automation to customer experience solutions, and in building long-term, collaborative relationships with the vendors behind them. Content Guru’s storm solution offers a huge range of functionality that is applicable to any large, complex organisation’s evolving needs, whether it’s a housing association, public sector or any organisation providing critical services. Partnering with Content Guru was the perfect choice for delivering highly-resilient cloud communications to FourNet’s customers now and in the future." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Thursday, February 3, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |