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iQor Opens New Contact Center in Colombia to Expand BPO Integrated Digital Services #contactcenterworld iQor President and CEO Gary Praznik and iQor Colombia Senior Operations Director Fabian Garcia will speak at the event. They will be joined by members of iQor’s senior leadership team in addition to dignitaries of the Medellín community. "We are thrilled to celebrate the opening of our new location in Colombia to support the growing demand for omnichannel customer service that optimizes CX automation and human expertise. We look forward to investing in the local community through excellent career opportunities and charitable initiatives that build positive connections," said Praznik. The initial launch in Medellín supports approximately 500 frontline employees with plans for expansion later this year. The 25,000-square-foot facility incorporates the latest technology with collaborative areas to provide digital CX and omnichannel customer support to global clients across all industries. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Thursday, March 16, 2023 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |