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CallTower Joins Forces with Singlewire Software to Conduct Microsoft Teams Paging with InformaCast Mass Notification #contactcenterworld InformaCast is a mass notification system that reaches people on their mobile and on-premises devices. When users within a certain organization or geographical location need to receive a message very quickly, InformaCast delivers attention-grabbing streaming audio to a wide variety of devices and systems. "We are thrilled to bring our Microsoft and Cisco customers enhanced safety measures through InformaCast," said William Rubio, CallTower’s Chief Revenue Officer. "Global businesses are increasingly looking for solutions to increase the power of safety and notification systems. InformaCast was an obvious choice, as it offers the only mass notification system that reaches people on-premises and when they are mobile." InformaCast integrates with Microsoft Teams to enable mass notifications that reach people in the applications they are using every day. Notifications can be triggered from directly within the Microsoft Teams interface and delivered to other Teams users as well as all the other devices an organization connects to InformaCast, including desk phones, IP speakers, overhead paging systems, desktop computers, digital signage, and mobile phones. "We are excited to work closely with CallTower and pair the company’s network expertise, high-quality services and customer experience with InformaCast," said Brice Drogosch, Channel Development Manager at Singlewire Software. "Pairing the communication solutions of CallTower with the mass notification and paging capabilities of InformaCast makes for a powerful combination to help protect people when emergencies strike." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Tuesday, November 9, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |