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Tata Tele to Offer WhatsApp Business Platform with Smartflo Cloud Communication Suite #contactcenterworld WhatsApp Business Platform is a solution for businesses to better manage discussions and queries of customers around the globe. It's UX further enhances business communications, enabling seamless and impactful interactions in the way customers want to engage in today's business ecosystem. Smartflo along with WhatsApp Business Platform, provides an integrated omnichannel solution experience involving different channels and methods of connecting with customers and integrating them. It unifies the customer experience (CX) across different channels such as websites, mobile apps, social media, and phone calls, as a single-point system to optimize interaction experience collectively. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Friday, November 25, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |