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NICE Named Winner in ‘ASTORS’ Awards in Best Investigation and 911 Center Solution Categories #contactcenterworld NICE E-Request: Best 911 Center Solution NICE Investigate: Best Investigation Solution Chris Wooten, Executive Vice President, NICE, said, "We’re very honored that our public safety solutions have been recognized by the ‘ASTORS’ awards for the sixth consecutive year. Under increasing budget, resource and time constraints, our public safety customers are facing growing emergency call volumes and case backlogs, and new technologies are generating more data than they have time to contend with, every day. Our digital transformation solutions, including E-Request and NICE Investigate, help them work more efficiently to discover and disclose evidence, build cases and get to the truth faster." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Tuesday, February 1, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |