Medallia Announces Product Enhancements Aimed at Managing Disrupted Remote Workforces
"As employees transitioned from in-office environments to remote work, accelerated by the COVID-19 pandemic, companies began looking for new ways to engage employees. Medallia is rolling out several key new employee engagement product enhancements to help organizations improve employee satisfaction, productivity and belonging," said Sarika Khanna, chief product officer for Medallia.
"IDC research shows that bringing together both operational [Visier] and experiential [Medallia] data is the most comprehensive approach to understanding people behavior and providing managers with the opportunity to identify issues and action plans early enough to ensure increased productivity, reduce turnover, and improve employee experience, with EX fueling organizational resiliency," according to Laura Becker, research manager, Employee Experience.
Posted by Veronica Silva Cusi, news correspondent
Date Posted: Tuesday, January 26, 2021
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